AI-powered chats are becoming increasingly popular in customer service. The estimated base pay is $35,763 per year. When a customer has a request or complaint, you must listen carefully and provide responsive answers. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Jobs. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Utilize the GREAT customer service and customer recovery model to ensure customer engagement. The estimated base pay is $17 per hour. Location: Field. Stock and refill products through out the entire store.6. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Employers ask this question to learn more about your work ethic. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Follow proper coding procedures. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Job Description. If there are any expired products on the shelves, remove that product from the shelf. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Job Title: Customer Service Associate. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Maintained high standards of customer service during high-volume, fast-paced operations. Stop fuel pumps if necessary. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Greet and provide an enjoyable shopping experience for all customers. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Resolving phone, walk-in, mail, fax, and email customer inquiries. Complete other tasks as assigned by store management. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Check expiration codes, face and inspect all items. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. great place to work Prepare all made to order food and/or beverages according to recipe or customer specifications. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Olney, MD. Copyright 2023 Grabjobs Pte.Ltd. We're committed to being your source for expert career guidance. Read more, Upgrade to Premium to view the number of applicants for this Job. Prepare suitable food and beverage according to customer orders. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. The estimated additional pay is $2 per hour. Job Description. Ensure coffee thermals are filled and working properly. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Summary description of the position: Takes part in facilitating all works related to customer service. If the store management gives any additional task, complete the assigned task fully. Your email address will not be published. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Location: Field. Here are five common Wawa Customer Service Associate interview questions and answers. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Wawa, Inc. is an equal opportunity employer. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Find the best jobs in the US, apply in 1 click and get a job today! For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Maintain proper cash levels in register drawer and change machines. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Additional pay could include bonus, stock, commission, profit sharing or tips. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Persuasive Speaking Skills. Posted: November 10, 2021. Store 5222 - New Smyrna Beach, FL 32168. Previous customer service experience is preferred, but not required. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Then you may be a perfect addition to the Wawa team. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Learn how this feature works. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. STR05365 - Loxahatchee, FL 33470. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. He apologized and left happy.. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Customer Service Associate Pull expired items, document and discard. If you require an accommodation, please contact our Associate Service. You can also receive alerts via instant message. Greet and provide an enjoyable shopping experience for all customers. Complete other tasks as assigned by store management. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Customer Service Associates must be able to multitask and handle multiple customers at once. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Complete other tasks as assigned by store management. Ensure that the work environment is safe at all times. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ensure the proper execution of assigned foodservice and beverage programs and procedures. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Location: Field. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Stop fuel pumps if necessary. Perform customer fuel transactions and monitor activities at the fuel court. Happy Veterans Day from your friends at Wawa! Think of the most persuasive speaker in your organisation. Example: I was late for a shift once at my previous job. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Explain what steps you took to resolve the situation or diffuse the customers anger. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. Part-Time. Check expiration codes, face and inspect all items. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. You have already created a job alert with same filters. Be sure to comply with all laws in the state in which you work. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Wawa, Inc. is an equal opportunity employer. Join us or tag a friend to apply! 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