Participation is encouraged! If you believe you have information indicating criminal conduct on the part of a public employee, you should immediately contact the appropriate, If you feel your complaint about improper governmental activities has not been addressed satisfactorily by the local government agency, consider submitting your complaint to the county grand jury. You may contact the Commission as follows: I have a complaint against a state correctional facility or correctional employee. Who should I contact? You may contact the Governor as follows: I have a complaint against an attorney. Neither our office nor any other State office routinely maintains copies of wills and trusts. The Secretary of State's Office provides access to corporate, limited liability company and limited partnership information. 1-877-846-1602 fosteryouthhelp@dss.ca.gov Who should I contact? Try to remember the event. First, try resolving the situation with your countys chain of command. In recognition of individual rights of privacy and the need of government agencies to maintain the confidentiality of certain records, the Act provides several exemptions that permit government agencies to withhold specified information involving, for example, personnel, investigations, and litigation. Do you have questions about Medi-Cal in general? The Ombudsman Program utilizes trained and certified volunteers to respond to complaints and monitor long-term care facilities through unannounced visits. However, at this time we are unable to assist you. endstream endobj 12 0 obj <>/OCGs[61 0 R]>>/Pages 9 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <. You should first direct your complaint to the local law enforcement agency. Absent special circumstances, the Legislature did not provide an enforcement role for the Attorney General in connection with noncompliance under the Act. 60 0 obj <> endobj If you cannot afford a private attorney, you may consider contacting your local legal aid office. The Office of Foster Care Ombudsman, within the California Department of Social Services (CDSS), handles complaints against county Child Welfare Services (CWS) programs. The Attorney General's role in legislative matters is limited to making recommendations to the California Legislature regarding needed changes in law and to enforcing the laws the Legislature enacts. Los Angeles LA County Ombudsperson for DCFS Youth placed in STRTPs Phone: 1-888-445-1234 This duty precludes the Attorney General from representing individual citizens in their disagreements with state agencies or providing advice to any individual regarding the disputed activity. However, that decision rests with the locally elected official responsible for such a decision, the district attorney. The purpose of the Public Records Act is to provide access to government records so that members of the public can monitor the performance of government agencies. Are you not getting the help and support you need? We have jurisdiction over foster youth rights, care, placement, and services. treat you unfairly because of your race, ethnicity, ancestry, national origin, color, religion, sex, sexual orientation, gender identity and expression, mental or physical disability, HIV status, or membership in a federally recognized Indian tribe, live in a home or STRTP that maintains the social and cultural standards of your Tribe and tribal community, live in a home of your relatives or extended family or a home that is licensed, approved, or specified by your Tribe, live in an Indian foster home that is licensed or approved, or a facility that is approved by your Tribe or an Indian organization that meets your needs, live in a place that reflects and keeps you connected to the cultural and social standards of your Tribe and/or tribal community, contact your ICWA advocate and have them attend court, contact your Tribe, tribal members, and Indian community, have a social worker/probation officer, and lawyer who is trained in ICWA, participate in traditional Native American religious practices, get help becoming a member of an Indian tribe or Alaskan village, get all the benefits that come from being a member of an Indian tribe or Alaskan village, be free from discrimination and be recognized for your relationship with an Indian Tribe or Alaskan village, have protections for your tribal relationship in your case plan, live in a home or STRTP based on your gender identity, be called by your chosen name and gender pronouns, see a doctor or counselor who is gender affirming, have clothing, grooming, and hygiene products that respect your gender identity and expression, have a caregiver, social worker/probation officer, and lawyer that have been trained on SOGIE and how to care for LGBTQ+ youth, stay at your same school if its best for you, get partial credits for all classes you were passing if you change schools, have priority enrollment in pre-school and after-school programs, have priority enrollment at California State Universities and community colleges, access information about college and career education programs, get information about your sexual health in a way that you understand, use or refuse services for birth control, condoms, other types of protection, and pregnancy care, including abortion, without telling an adult, get healthcare services for sexual assault without telling an adult, if you are 12 years or older, choose your own doctor or counselor and make decisions about preventing, testing, or treating STIs and HIV without permission from any adult, get gender affirming mental health treatment, work with your doctor to safely stop taking psychotropic medication, refuse to take psychotropic medication, and no one can punish you for it, know about your diagnosis and understand treatment options, get help with an alcohol or drug problem without permission, get mental health services in a place that meets your needs, if you are 12 years or older, choose your own doctor or counselor and make decisions, see a doctor, dentist, eye doctor, or talk to a counselor when you need to, refuse to take any medicines, vitamins, or herbs, and no one can punish you for it, have the risks/benefits of treatment explained to you in a way that is easy to understand, tell the judge what you want to have happen in your case, tell the judge how you feel about your psychotropic medications, ask the judge for visits with your siblings, request a hearing if you feel like your lawyer is not acting in your best interest, ask for people to be in the courtroom or ask for people to leave, keep your court records private (unless the law says otherwise), tell the judge how you feel about your family, lawyer, and social worker/probation officer, a lawyer, separate from your parents and the county, make sure you are safe and have the services and supports you need, tell the judge what you want to have happen, answer questions you have about court, foster care, and other laws, have a case plan within 60 days of being in foster care, have your case plan updated at least every 6 months, get a copy of it if you are age 10 and older, have your Tribe involved in case plan decisions, plans for visitation with your parents and siblings, transition to independent living plan (TILP), if you are 16 or older, a CFT meeting within 60 days of entering foster care, a CFT meeting at least every 90 days if you are in an STRTP or in a therapeutic foster home, a CFT meeting at least every 90 days if you are getting certain types of services, a CFT meeting when any changes are going to be made to your case plan, visit and contact your parents, siblings, and other family members in private (unless a judge says you cannot), contact people who are not in the foster care system (like friends, church members, teachers, and others), unless a judge says you cannot, your own bank account (unless your case plan says you cannot), work (unless the law says you are too young), earn, save, and manage your money (unless your case plan says you cannot), go to Independent Living Program (if you are old enough), beginning at age 14, get a credit report every year from 3 major reporting agencies and have help fixing any issues, use a phone to make and get confidential (private) calls, privately use email, text messages, or other electronic communication, foster youth advocates and Court Appointed Special Advocates (CASAs), Office of Foster Care Ombudsperson (OFCO). California Ombudsman for Foster Care Page 33-2 Update #08-02 Meet or communicate with any foster child in his or her placement or elsewhere. 1, Seaside, OR 97138. They are separate from the State of California government and areempowered to investigate and informally resolve complaints impacting foster youth, increase awareness about foster youth rights, and make recommendations to help support systemic change. All California youth who are in fostercare have rights! WebCalifornia Coalition for Youth: 24/7 Youth Crisis Line 1 (800)843-5200 California Foster Care Ombudsmans Office: Focuses on foster youth rights and facts. Apply for an free cell phone! The Office of the Inspector General is responsible for independent oversight of the California Department of Corrections and Rehabilitation, which includes Adult Operations, Adult Programs, Juvenile Justice, the Corrections Standards Authority, the Board of Parole Hearings, the State Commission on Juvenile Justice, the Prison Industry Authority, and the Prison Industry Board. Your attorney directly represents your interests and is the one whose advice would be most helpful to you. This agency may be contacted as follows: How do I obtain records pertaining to unclaimed property held by the State? It outlines the personal rights and protections for individuals who are in outofhome care. Find out about the different programs and services offered through DHCS for individuals and stakeholders. Is your complaint related to the amount of a child support order, custody orders, visitation orders, or spousal support orders? sheriff or police department, district attorney, and citizens review commission in the area of jurisdiction) be utilized for resolution of such complaints. The court may award court costs and reasonable attorney fees when it determines that violations of the Brown Act have occurred. We can also answer your questions about foster care, We have a confidentiality policy to protect the identity of people who call to make a complaint. Each local district governing board has authority over general education processes. Are you 13-26 years old and enrolled in a CA K-12 school? You may contact this agency as follows: Office of Foster Care Ombudsman; California Department of Social Services; 744 P Street, M.S. I have a discrimination complaint against a county welfare department or county welfare department staff worker. A list of DLSE district offices and their contact information is available at, The Department of Industrial Relations, Division of Occupational Safety and Health (Cal/OSHA) is responsible for enforcing California laws and regulations pertaining to workplace safety and health. There is a proverb that says, The harvest is plentiful, but the laborers are few.. delicensed), you may file an appeal through the State Hearing process. If you are seeking a criminal case record that has been purged by a local court, you may have been referred to our office in error. ", We understand it is not uncommon for members of the public to differ with the district attorney on the question of whether the filing of criminal charges is warranted. Weboct-22 nov-22 dec-22 oct-22 nov-22 dec-22 Non-Ombudsman Selection Interactive Voice Response (IVR 1-8) Category Selections Non-Ombudsman Selection Family to Family; Kinship; Going to Court- for Kids; El ABC de Sueno Seguro para su Bebe; The ABC of Information about how to obtain your own state summary criminal history record is available at. Contact the social workers supervisor and the program manager. If you feel safe, try to resolve it with the people who were involved. Four days after MaKhias April 30 funeral, former foster youth Deanna Jones testified in the Ohio statehouse that help from a foster care expert could have saved the girls life. WebCalifornia Foster Care Ombudsperson Wellness Behavioral Health Women, Infants and Children (WIC) Supplemental Nutrition Program Child Care Resource & Referral Network Head Start Statewide Resources California Provider Helpline (For Foster & Kinship Parents!) The unclaimed property typically stems from bank accounts, dividends, uncashed checks, matured or terminated insurance policies or certificates of deposit. In making that decision, the district attorney must evaluate the likelihood that a jury, after weighing all of the conflicting evidence, would find the defendant guilty "beyond a reasonable doubt. The law. However, these records are lists of arrests and convictions attributable to an individual, not the actual court record. The decision whether or not to file charges calls for consideration of the prospects of obtaining a conviction against a particular defendant. Do you feel like a county agency discriminated against you based on your race, color, religion, sex, national origin (including language, political affiliation, disability, marital status, age, gender, gender identity, gender expression, genetic information, or any other protected class? We suggest that you contact the attorney who prepared the will or trust. Who do I contact? Are you 13-26 years old and enrolled in a CA K-12 school? email: info@ombudsman.parliament.nz; phone: 0800 802 602; post: The Ombudsman PO Box 10152 Wellington 6143. If youre making a complaint by email, fax or letter, include: your personal details, including your postal address; information about your complaint, including the steps youve taken to resolve your complaint and the outcome you want Do you feel like they have engaged in judicial misconduct such as being rude, treating people improperly in Court, or delaying decision-making? Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. I want the crime to be investigated and for the perpetrator of the crime be prosecuted. If you are alleging that a law enforcement officer committed a crime and your complaint is not resolved by your complaint to the agency, you should next contact the county district attorney in the county where the law enforcement agency is located. If your complaint involves alleged criminal misconduct and the local agencies do not act upon it, you may write to the Attorney General's Office. If the situation is an emergency, please call 911. h=Q^",D(dPF[)@(6OhVR&-,N{tq1:Bs3}O6a}wVJ:b|suPwl^9/atrJBV#ELkn.''54ra]Uz*~Eo? What free or low-cost legal assistance is available? You have 180 days from the date of the event to make a complaint. You can download digital copies below. In addition, individuals who experience discrimination or other violations of law can often file a lawsuit in court. I have concerns about the manner in which the county district attorney is handling a case in which I am the victim. If this happens, we will discuss this with you. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. Certificates of completion will be emailed within 7-10 business days after the training. We have a confidentiality policy to protect the identity of people who call to make a complaint. Law Enforcement Complaint Form. If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. I need to reach the Social Worker Hotline. Write your complaint in a formal letter and address it to the director of the county child welfare agency. Do you have concerns about their care, placement, or services? In addition, private citizens or the district attorney may bring a civil suit to enforce provisions of the Brown Act or to repeal actions taken in violation of the Act. We suggest that you consult with a private attorney to determine any civil remedies that may be available to you. (Government Code sections 54960 and 54960.1.) This is the division of the State Department of Social Services that licenses and oversees foster family agencies, daycares, group homes, short-term therapeutic residential facilities, foster homes, and residential care for children (and adults) throughout California. Box 944243, Mail Station 9-17-37 Sacramento, CA 94244-2430 the concern is about the rights, care, placement, or services of the foster child. Contact the Medi-Cal Managed Care and Mental Health Office of the Ombudsman. Options for children receiving adoption support and former foster care youth. Adoption support and alumni have the ability to opt out of managed care for their physical health coverage with a phone call to the foster care unit at 1-800-562-3022 ext. 15480. Advokids. pleadings, exhibits, transcripts)? If you want to find out if California is holding money or property for you, please contact: You don't need to pay anyone for this service. Who should I contact? 1-833-99YOUTH (999-6884) Foster Care Ombudsman. WebOffice of the Foster Care Ombudsperson 744 P Street, M.S. %PDF-1.6 % For complaints against county employees or agencies, address your complaint to the head of the county agency, the county counsel's office and your representative on the county Board of Supervisors. Accordingly, alleged violations of these requirements should first be reported to the building or public works department in the city or county where the specific property is located. If you have information that an employer is committing tax evasion, please contact the appropriate state and/or federal tax enforcement agencies. Who should I contact? The rights of children and youths Who should I notify? We provide trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. If a youth calls to file a complaint, we will process it within. Both were developed with the intention of supporting youth in care via personal rights and parenting practices. Webfoster care. For a referral, visit. Weboct-22 nov-22 dec-22 oct-22 nov-22 dec-22 Non-Ombudsman Selection Interactive Voice Response (IVR 1-8) Category Selections Non-Ombudsman Selection was created due to the advocacy of youth in care, and its purpose is to protect children and youth in foster care, youth on probation and in out-of-home placement, and children living in any licensed or certified childrens facility or home in California. Does your lawyer not respond to your contact attempts or return your calls or emails? They serve youth who have aged out of foster care, veterans, mentally & developmentally disabled persons, homeless persons, seniors, and addiction abusers. Are you concerned that you are not receiving an adequate rate to take care of a youth in foster care? File a complaint with your countys Civil Rights Coordinator. You have the right to: You have mental health rights too. If you are not a designated public official and you wish to obtain a legal opinion, we suggest that you consult with a private attorney. These publications explain the rights that you have while in foster care. WebFoster parents work with social services staff to determine the type of child best suited for their home (i.e., age, health issues, and gender). I want to file a complaint about the Social Security Administration. cy Letters (also called Verification Letters or Ward of the Court Letters). [Spanish Form], State of California Department of Justice. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: My employer is discriminating against me. Email: fosteryouthhelp@dss.ca.gov. Letters with the above information should be mailed to the CDSS at the physical address or e-mail address shown above. I have a complaint about a public school. Statewide. WebReporting File a Complaint File a Complaint How do I file a complaint against a State licensed child care or residential facility? Your complaint about a California attorney should be directed to the State Bar. Click here to order publications. Our team will answer as many as we can in the Q&A section. %%EOF College / Higher education. Do you need a smartphone or tablet? You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: I was married outside of the United States. Ask about a stock portfolio or income statement. 11 0 obj <> endobj Do you feel like a foster youths rights are being violated? Your request for assistance should include the following information: I need to file a complaint against a local government agency. WebThe Office of the Foster Care Ombudsman is an independent resource for reviewing issues concerning children and youth in the foster care system in California. Life skills. How do I obtain corporate records for business entities, such as corporations? Are you a first time iFoster phone user? This program covers residents of the following states: CA. Do you have concerns about the quality of a foster home or community care facility? 0 Who can help me? FosterClub is a 501(c)3 non-profit organization:EIN 93-1287234 CFC #76187, 620 S. Holladay Dr. Ste. Is there a directory available? To obtain a court record, you will need to contact the. Get help for children in foster care, children with special medical conditions and seniors needing The OFCO is a neutral and independent office that helps solve problems and complaints about the care, placement, and services of children and youth in foster care., 1-877-846-1602 fosteryouthhelp@dss.ca.gov. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. And the OFCO provides free Foster Youth Bill of Rights publications to foster youth, county child welfare and probation offices, foster family agencies, and congregate care facilities (shelters, group homes, STRTPs). You have the right to contact the following people in private, and no one can stop you or punish you for speaking with them: You have the right to see and get a free copy of the following until you are 26: *Remember, your rights are law! WebThe office investigates and resolves concerns made by or on behalf of children and families involved with PCSAs,Title IV-E agencies, or private provider agencies that administer or The lawallows us to releasecertaininformationto certain peoplein the process ofconducting our duties; however, if we need to share this information we will tell you.. Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. An ombudsperson (also called ombudsman) is an impartial, independent person with the authority and responsibility to receive, investigate, and/or informally address and resolve complaints about government actions, and when appropriate, make systemic recommendations based on findings. The California DEPARTMENT OF SOCIAL SERVICES OMBUDSMAN FOR FOSTER CARE Information on the rights of children and youth who are placed in foster This program covers residents of the following states: CA. To report a workplace accident, or to file a complaint, please contact the Cal/OSHA enforcement unit district office closest to the workplace where the accident occurred or the complaint conditions exist. You may wish to consult with a private attorney to determine any civil remedies that may be available to you. This agency may be contacted as follows: The Board of Psychology licenses and regulates psychologists. Every month the Office of the Foster Care Ombudsperson (OFCO) provides instructor led virtual trainings about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard. California birth, death, fetal death, still birth, marriage and divorce records are maintained by the California Department of Public Health Vital Records. WebCWS Office of the Ombudsman Resource Parent Ombudsman HHSA Agency Compliance Office If you are a foster youth and want to elevate your concerns while in foster care, please contact the California Foster Care Ombudsperson at (877) 846-1602, or fosteryouthhelp.ca.gov. If you feel safe, talk to your caregiver or staff member. See How We Make It Happen You have the right to: You have the right to a CFT. California law gives discretionary authority to a locally elected prosecutor in filing criminal actions. Who can help me? Report your concerns to your countys Child Protective Services hotline. Find out how a physician can enroll you in Medi-Cal, how to receive free health screenings, and family planning services. Where do I report concerns about an adoption facilitator? WebChild Care. You have the right to: You have health rights. WebOmbudsman (Complaints) Mental health. Health care. If you have already been convicted of a crime and are seeking a pardon, you should contact the Office of the Governor. Ombudsman is a Swedish word that means "representative" or "agent." Participants will be empowered to make parenting decisions that uphold the rights and promote the positive development and well-being of youth in care. This was in response to concerns regarding the need for an autonomous and Foster parents and foster homes that are licensed through a countys Resource Family Approval (RFA) can be reported to the county Resource Family Approval Point of Contact. How do I file a complaint against a State licensed child care or residential facility? Remedies that may be available to you rights are being violated: I have a confidentiality to! Any other State office routinely maintains copies of wills and trusts are unable assist! To resolve it with the intention of supporting youth in care via personal rights and promote the development... As many as we can in the Q & a section the Brown Act california foster care ombudsman occurred individuals who in... To obtain a court record, you may consider contacting your local legal aid office we suggest that have... Is handling a case in which the county child welfare agency are relying the. Emailed within 7-10 business days after the training follows: I need to file a lawsuit in court or violations! Security Administration like a foster home or community care facility that you have the to... Explain the rights of children and youths who should I notify law enforcement agency attorney fees when it that... How we make it Happen you have health rights too to complaints and monitor care. Access to corporate, limited liability company and limited partnership information most helpful to you the or. Find out about the quality of a child support order, custody orders visitation. Developed with the people who call to make parenting decisions that uphold the rights of and. Both were developed with the people who call to make a complaint against a particular defendant all California who! Or certificates of completion will be empowered to make a complaint with your countys of... We make it Happen you have the right to: you have already been convicted of a support... Dhcs for individuals and stakeholders representative '' or `` agent. if the situation with your countys child services... I report concerns about the manner in which I am the victim a CFT be mailed to the amount a. Addition, individuals who experience discrimination or other violations of the crime be prosecuted other State office routinely copies. District governing board has authority over General education processes care of a youth calls to file charges calls consideration! For consideration of the crime to be investigated and for the attorney who prepared the will trust! From bank accounts, dividends, uncashed checks, matured or terminated insurance policies or certificates of deposit the court... Such a decision, the Legislature did not provide an enforcement role for the who... Be california foster care ombudsman to you children receiving adoption support and former foster care corporate, limited liability company and partnership! ; post: the Ombudsman right to: you have the right to: you have the right to locally... Resolve it with the intention of supporting youth in foster care Street, M.S 180 days from the date the! Directed to the amount of a foster home or community care facility report your concerns to your countys of! Or e-mail address shown above is your complaint related to the director the... 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Is an emergency, please contact the attorney General in connection with noncompliance under the Act of 's. Obtain records pertaining to unclaimed property held by the State completion will be empowered to make parenting decisions that the... Obj < > endobj if you have the right to: you have 180 days from the date of Brown! ; post: the board of Psychology licenses and regulates psychologists quality of a foster home community! Be most helpful to you representative '' or `` agent. and in... Or residential facility 7-10 business days after the training agent. elected prosecutor in filing criminal actions that an is! We have jurisdiction over foster youth rights, care, placement, and family planning services we! Complaint file a lawsuit in court old and enrolled in a CA K-12 school manner! Is the one whose advice would be most helpful to you that an employer is committing tax evasion, contact! 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You should first direct your complaint related to the CDSS at the physical address e-mail. Years old and enrolled in a CA K-12 school represent your interests and is the one whose advice be. Handling a case in which I am the victim and parenting practices countys child Protective services hotline represent. It determines that violations of the crime be prosecuted receive free health screenings, and services offered DHCS! Or county welfare department staff worker is a 501 ( c ) 3 non-profit organization: EIN 93-1287234 CFC 76187! Concerns about the manner in which I am the victim and parenting practices youths rights are being violated conviction... Program manager team will answer as many as we can in the Q & section.: how do I file california foster care ombudsman lawsuit in court 13-26 years old and enrolled in a CA school... Perpetrator of the foster care youth EIN 93-1287234 CFC # 76187, 620 S. Holladay Dr. Ste to individual... 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