I gave thoughtful and well-constructed answers - overall it was a great interview. While this has been very overwhelming for, and even detrimental to others that I work with, my ability to handle the stress has been very important. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. As a Teller with Regions Bank, you will be responsible for the receipt of cash and distribution of cash to customers that come into the lobby and drive-thru of the branch location you would be working at. I have a communication style that is very confident, friendly and professional no matter who I work with. I interviewed at Regions Financial. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. This employer has embraced transparency and taken extra steps to engage with their employees. Our date tracking prior to 2019 was not accurately kept. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. , On a personal level, the things I wish to achieve in my life. I applied online. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. As a Teller with Regions Bank, a part of your job will be operating and troubleshooting these machines on a daily basis. Job Interview Best Practices Growing Your Career Starting a New Job All Articles Learning Hub. From there, I would work with them on the best methods for saving and would take a personalized approach to recommending savings accounts or money market accounts with Regions Bank.". Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How is their IT department for roles like Director or VP? You may review, modify, or update your information by visiting and logging into the careers section of the system. Overall a breeze! "If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. Find contacts: direct phone number, email address, work experience. Consider sharing a professional challenge or a situation you overcame in school. "Give an example of a goal you reached and tell me how you achieved it. The process took 2 weeks. Go Into the Interview Prepared. After I applied online I was sent an assessment. Read More Third Quarter 2022 3Q22 Form 10-Q Quarterly Reports Stock Price NYSE: RF $ 23.01 -0.03 / -0.13 % Last Trade: 04:00 PM EST, Feb 23, 2023 Volume: 6,991,091 This employer has embraced transparency and taken extra steps to engage with their employees. Any insights would be helpful. I had two interviews, one with HR and one with the Branch Manager. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. I applied online. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland They are interested in your values and want to hear about your experience developing relationships with managers. "A couple of years ago with my current company, my manager asked me if I would consider a promotion into a role as a supervisor for our department. "This question really brings me back to a particular week a few years ago in my current job. Regions Bank is one of the most reputable banks in the United States. The process took 2 weeks. Mainly revolved around customer service questions and specific scenarios. Last month, there was an overage, and I demonstrated my true character by reporting this to the management. It had some standard math problems and scenarios. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. Your interviewer will be looking to hear about any direct experience that you have in handling money during your career. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. I applied online. I had two interviews, one with HR and one with the Branch Manager. This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. Tell Me about yourself The process took 1 day. I applied online. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) Why are you a good candidate. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. Second with the branch manager in person. ", "If hired for this role at Regions Bank, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. Mainly revolved around customer service questions and specific scenarios. At Regions, the Financial Relationship Consultant - Universal is responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. You may experience a variety of issues related to customers or technical issues while working in the banking industry. Floor Director With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. ", "The skills that I would bring to the team here at Regions Bank in this role would be clear and concise verbal communication skills, my ability to read the tone of voice of others and strong organizational skills to handle multiple duties at one time. Ive inquired about pay but its gotten nowhere. Simple interview. You must create your own answers, and be prepared for any interview question in any interview. Talk in detail about what roles you are comfortable in assuming in a team atmosphere and then discuss your own personality traits that make you a great team player. Select a position you are interested in to see a comprehensive list of the requirements and responsibilities. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Together, we partnered to research where this happened and collaborated to coach the team member who caused the error. ", "Being in a leadership role is important to me, so I plan to be working in a management based position at Regions Bank in the future. There was never a discrepancy, in the four years that I worked there. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. All Rights Reserved. ", "Other than cashing in change in my own bank's lobby, I don't have direct experience. Regions Financial Financial Relationship Consultant Review It was a great place to work until John Turner came in Financial Relationship Consultant (Former Employee) - Saint Charles, MO - June 30, 2022 Regions used to have fantastic culture and a customer focused mindset. I had two interviews, one with HR and one with the Branch Manager. But so far the recruiting process has been extremely easy. Not much urgency or clarity. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. Christopher Uss's Phone Number and Email Last Update. Be sure to write a follow-up thank-you note or email after your interview to your interviewers. Any experience in this position? Then they asked me how I have overcome objections in the past when selling a product or service. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. About 11 days later I got a phone call to schedule an interview for the next day. Ive inquired about pay but its gotten nowhere. During my career, I've been complimented for my openness to feedback from others and my willingness to help other members of my team when needed. The process took 2 weeks. I applied online. Does anyone know about the Operation sales support analyst role at blackrock? Where do you see yourself in your professional career? Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. Lasted about 20 minutes. I interviewed at Regions Financial (Destin, FL) in Feb 2021. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What does an Financial Relationship Consultant do at companies like REGIONS BANK? I interviewed at Regions Financial (Memphis, TN) in Jul 2020. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. I applied online. In my current role as a Financial Advisor, I work with clients that range from C-Suite Executives all the way down to entry level employees making close to minimum wage. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. Sent them my resume and they sent it to the company. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. The application process does have a few assessments to filter candidates. Talks about pay, bonus, and how they want flexible people. Find contacts: direct phone number, email address, work experience. ", "Having worked with confidential data and information through my entire career, this part of the job at Regions Bank would be second nature to me. Continuous practice will allow you to feel more secure in your skills and of course, improve your score. Anonymous Employee. How is their IT department for roles like Director or VP? The process took 2 weeks. REGIONS BANK Financial Relationship Consultant Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations After I applied online I was sent an assessment. As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. To remain successful in a continually changing environment, Regions Bank will expect you to be a flexible and adaptable leader in this role to help ensure the success of the branch into the future. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. Regions Bank. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. "I take a very well rounded approach with my team that is both personable and professional and I've honed this approach through my time and experience as a senior leader. ", "My favorite manager was my very first manager when I worked at Company X. I interviewed at Regions Financial (Jacksonville, FL) in May 2021. I interviewed at Regions Financial (Murfreesboro, TN) in Jan 2023. The application process does have a few assessments to filter candidates. To show Regions Bank that you are reliable share an example from your work experience that is relevant to the position. AboutDisclaimer Contact us: [emailprotected]. The two (branch manager and regional manager) asked typical questions about problem-solving and customer service skills and experience. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Where do you see yourself in your professional career? OR. The interview was about 45 minutes long, and there were to interviewers. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. Interviews were fairly short and basic. Both interviewers were previous interns with the company. Set some goals so that you can share how this position at Regions Bank will help you to achieve them and how you will add value to Regions Bank along the way. How is pay, wlb & work culture. Whats the best way to have a lack of compensation and incentive conversation in your department? Regions Financial Financial Relationship Consultant Reviews Updated 15 Dec 2022 Find Reviews Clear All English Filter Found 371 of over 3,036 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.4 58 % Recommend to a Friend 76 % Approve of CEO John Turner 119 Ratings After that if you get the job they'll give you a call and you'll kind of know at the end of your interview. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? Regions Bank was written by Ryan Brunner on October 7th, 2020. We havent talked yet, but Im expecting great things. This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. If possible, make sure to highlight why building strong relationships is important in the banking industry to really sell your interviewer that you have what it takes to be a part of the success at Regions Bank. If I would be consulting any documentation or other resources, I would do the same with the customer to not have a holdup in the lobby. Regions Bank wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. Once you have a phone interview with the recruiter, he/she will recommend a second interview. We also discussed the position in detail, and how I felt I could contribute. As well, on days where I do feel very overwhelmed, it is important to take some personal time during a break to step away and get some fresh air. , Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Didn't ask what me about things on my resume from 20 years ago. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. I thought my 5 year was going to finally show something but it did not. OR. Interview questions and answer examples and any other content may be used else where on the site. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. When it comes to personal interactions, I would ensure that our conversations were held in a quiet manner as privately as I'm able to do so.". The purpose of this page is to help you prepare for your job interview. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. Name a time you had a problem with a difficult customer and how you resolved it. I overcame these feelings by getting to know my co-workers on a more personal level. The process took 1 week. Financial Relationship Consultant Interview. As you talk about any experience that you do have, be sure to make it clear that you take pride in the accuracy of your work and that you show honesty and integrity that all you do in working with sums of cash. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Bradenton, Florida, 34202. There are 478,208 open job vacancies in the US. In my current role, I have frequent private phone conversations with customers and I need to keep the same mindset with them as I would in this job. The second interview will consist of two managers asking you questions to see if you are a good candidate. Very easy and friendly. You will usually get an answer if youve been offered a job within the same week or so. I feel secure in my ability to think and act quickly while I'm working in ABC position for Regions Bank. Describe a time in your last job where you had to deal with an angry customer? . Why work for us? That is ok. Just take the time to understand the skills you need by going over questions and answers (preferably with explanations). Overall a breeze! I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. Then, you will answer job-specific questions. But, I do consider myself to have a very high technical acuity when it comes to machinery and technology. I applied through college or university. If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. I applied online. If not, there is no need to worry as long as you can talk about your ability to learn and thrive with different technologies and give examples of times where you've had to do just that. This role. Moved very quickly through the hiring process. I applied through college or university. Any insights would be helpful. I thought my 5 year was going to finally show something but it did not. ", "First, I would make sure that I fully understood the situation by asking more questions of the customer and would do so in a very polite and professional manner. "I prioritize my workload against deadlines to stay organized, always putting the needs of customers first. It was quite a few questions. I know that I am the authority for my team and I always keep an open door policy for them to approach me when needed. "I can think quickly and can do mental math, problem-solve, and mention other products and services to offer the customers. I interviewed at Regions Financial (Atlanta, GA) in May 2021. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. It was a very structured interview process that focused mostly around behavioral questions. The second interview will consist of two managers asking you questions to see if you are a good candidate. ", "I show integrity in my work in everything that I do. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. How is pay, wlb & work culture. I was responsible for transactions made via cash, check and credit card and at the end of every shift, I had to reconcile my till. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. Share a few tools that have helped you stay on-task and on-time. In my current role, I've trained on and mastered two different point of sale systems over the past three years. Describe a time you dealt with a difficult customer. Can you convey to us how you put top-notch customer service at the forefront in the past. To help you prepare for a Regions Bank job interview, here are 27 interview questions and answer examples. Took about 30 minutes, people were super nice and basic questions. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Current Financial Relationship Consultant in nullnull. "I love my current boss because she leads with a collaborative and team-oriented style. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. Joan Kuhl, Founder and President of Why Millennials Matter a research and consulting agency dedicated to training and empowering early career professionals offers these tips to ace the job interview: 1. Read more, Upgrade to Premium to view the number of applicants for this Job. Some of my colleagues can't believe that I set aside 30 minutes to plan, but I know that making a plan actually saves me considerable time in the long run and makes me more productive. View Abigayle Sartain's business profile as Financial Relationship Consultant at Regions Bank. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. She was attentive and spent a lot of time mentoring me. They really seemed to want someone to spend years within this position, instead of promoting upwards. On the day morning of the interview I received a rejection email, followed by a phone call before my interview time saying they filled the position and no longer wanted to interview me. "A few weeks ago, I was having a pretty normal day at the front of the store. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. Research the role, and consider how your experience fits the position. I want to work at Regions Bank because I want to become a financial advisor. It had some standard math problems and scenarios. After I asked my questions they told me they'd give me an answer either way by the end of next week. "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. To help save time and ensure accuracy, Regions Bank has invested in cash counting technology to help automate cash counting processes within its branches. You can search for relevant jobs on the Regions career page by location and/or job category. No job-specific questions, they are just trying to get a feel for your personality. The interview was straightforward. I interviewed at Regions Financial (Columbia, MO) in Apr 2022. From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". I interviewed at Regions Financial (Mobile, AL) in Aug 2021. ", "I consider my management style to be a very adaptive one and I say adaptable in that I am able to cater my approach to each unique team member and each unique situation. About 11 days later I got a phone call to schedule an interview for the next day. How do you handle goal setting for yourself? I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. I ask myself if it is a duty that I as a manager should be handling first. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 27% About a week 23% About a month 20% About a day or two 17% More than one month 12% Most reported steps On-site interview 80% Background check 78% Drug test 74% Phone call/screening 64% Problem solving exercises 31% I would interview there again. OR. Whats the best way to have a lack of compensation and incentive conversation in your department? I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times. Financial Relationship Consultant Interview, The Ultimate Job Interview Preparation Guide. At that job, I used and worked on the Avaya cloud based phone system and was able to learn and use all functions of that system.". Overall was a very smooth process and went very quick. I interviewed at Regions Financial (Memphis, TN). Your interview fully understands that you are a human that makes mistakes and as long as you take a lesson moving forward, you will be in great standing with them. I interviewed at Regions Financial in Mar 2020. "I define success through my ability to reach the goals that are set out for me. About 11 days later I got a phone call to schedule an interview for the next day. US Bank - Sheridan If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Non confrontational. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Based on that analysis, the customer then decides which of the factors of income and expenses can be altered to help increase their savings. They really care about your fit on top of what you know. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Executive Search Consultant | Recruiter | Remote | !! "Describe a time you overcame a challenging situation." Great interview! Right away, our Sales Manager contacted the client to ask a lot of questions on why they were no longer utilizing our services. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Would recommend to anyone to apply. Anonymous Interview Candidate in Jacksonville, FL, I applied online. It had some standard math problems and scenarios. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Second with the branch manager in person. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. Customer service at the front of the system answers, and there were to interviewers in.. And experience service skills and of course, improve your score allow you to more. For the next day explanations ) you may experience a variety of issues related customers. In Aug 2021 a position you are a good candidate number of applicants for this job Say Instead how. Themselves for Regions banks regimented pre-employment screening to feel more secure in your department ( Mobile, ). 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Consider how your experience fits the position in detail, and consider your... Consultant interview, the customer then has a much better chance of a... Us how you resolved it the best way to have a few weeks ago I. Much better chance of becoming a life-long customer at Regions Financial (,!